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Terms and Conditions

Last Updated: November 19, 2025

1. Acceptance of Terms

By accessing and using LazyChat's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

LazyChat provides a platform for businesses to manage customer communications, automate messaging, and handle customer interactions across various channels. Our services include but are not limited to:

  • Messaging automation and chatbot services
  • Customer relationship management tools
  • Order management and processing
  • Integration with third-party platforms
  • Analytics and reporting features

3. User Accounts

3.1 Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining the security of your account
  • Notifying us immediately of any unauthorized use
  • Ensuring compliance with all applicable laws and regulations

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Transmit any harmful, offensive, or inappropriate content
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any part of the service
  • Use automated systems to access the service without permission
  • Violate any intellectual property rights

5. Payment Terms

5.1 Subscription Fees

Some features of our service require payment. You agree to pay all fees associated with your subscription plan as described on our pricing page.

5.2 Billing

Fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees applicable to your subscription.

5.3 Refunds

Refund policies are subject to our discretion and may vary based on the specific service or subscription plan. Please contact support for refund inquiries.

6. Intellectual Property

All content, features, and functionality of the service, including but not limited to text, graphics, logos, and software, are the property of LazyChat and are protected by copyright, trademark, and other intellectual property laws.

7. Data and Privacy

Your use of our service is also governed by our Privacy Policy. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

8. Third-Party Services

Our service may integrate with third-party services. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

9. Limitation of Liability

To the maximum extent permitted by law, LazyChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify and hold harmless LazyChat, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the service or violation of these terms.

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

11.2 By Us

We reserve the right to suspend or terminate your account if you violate these terms or engage in any activity that we deem harmful to our service or other users.

12. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising out of or relating to these terms or the service shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes may be subject to binding arbitration or court proceedings as applicable.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@lazychat.io
Website: https://lazychat.io

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